GOMYZ RETURN AND REFUND POLICY

Gomyz Return and Refund Policy

Thank you for shopping at Gomyz. We strive to ensure your satisfaction with every purchase. Please review our return and refund policy below:

1. Return Period: Product/s can be returned within 14 days from the date of delivery.

2. Condition of Product/s: Product/s should be in their original condition - sealed, not opened, and not used.

3. Refund Process:

   • The refund will be processed to the original source of payment.
   • If an order was placed using cash on delivery, the refund will be issued as Gomyz store credit.

4. Non-Refundable Items: Delivery and cash on delivery fees are non-refundable, unless the product/s received are damaged or defective.

5. Initiating a Return: To start the return process, please contact [email protected]. In your email, include the full order number, contact details, and reason for return.

Return Address: Upon approval of your return request, we will provide you with the return address and any further instructions necessary to complete the return.

Exchanges: At this time, we do not offer exchanges. If you wish to receive a different product, please initiate a return for the item(s) you wish to exchange and place a new order.

Contact Us: If you have any questions regarding our return and refund policy, please contact our Customer Service team at [email protected]. We are here to assist you and ensure your shopping experience with Gomyz is enjoyable and hassle-free.